Maintenance Materials For Industry
Phone: 800.321.9300
Fax: 800.441.9303
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Questionnaire

Associated Steel Corporation welcomes feedback from our customers; your comments are important to us and will remain confidential. Please take a few moments to complete this simple questionnaire and submit it to us.

Please review and candidly rate each item that applies. Fields in red are required to submit form. Thank you.

Company:
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Rate our customer service:
  

Courteous phone service:

  Excellent
Good
Fair
N/A
  
Questions answered by customer service:
  Excellent
Good
Fair
N/A
  
Inquiry and/or quote response time:
  Excellent
Good
Fair
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Documentation neat and orderly:
  Excellent
Good
Fair
N/A
  
Product received in good condition:
  Excellent
Good
Fair
N/A
  
Packaging acceptable:
  Excellent
Good
Fair
N/A
  
Delivery time and performance:
  Excellent
Good
Fair
N/A
 
Knowledge of outside/inside sales personnel:
  Excellent
Good
Fair
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Overall level of satisfaction:
  Excellent
Good
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When was the last time you saw a company representative?
 
  
Would you like to see a company representative?
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Do you need any updated literature?
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Questions or Comments:
 
    

This information is for quality purposes only and is reviewed by management in order to improve our service to you. Thank you.

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