Associated Steel Corporation

Associated Steel
Corporation
18200 Miles Ave.
Cleveland, OH 44128

P: 800-321-9300
F: 800-441-9303

Made in the U.S.A.

Customer Service Questionnaire

Associated Steel Corporation welcomes feedback from our customers; your comments are important to us and will remain confidential. Please take a few moments to complete this simple questionnaire and submit it to us.

Please review and candidly rate each item that applies. Fields in yellow are required to submit form. Thank you.

Company:
Address:
City:
State:
Zip Code:
Contact:
Title:
Phone:
Fax:
E-mail:
Rate our customer service:
Courteous phone service:
	Excellent Good Fair N/A
Questions answered by customer service:
	Excellent Good Fair N/A
Inquiry and/or quote response time:
	Excellent Good Fair N/A
Documentation neat and orderly:
	Excellent Good Fair N/A
Product received in good condition:
	Excellent Good Fair N/A
Packaging acceptable:
	Excellent Good Fair N/A
Delivery time and performance:
	Excellent Good Fair N/A
Knowledge of outside/inside sales personnel:
	Excellent Good Fair N/A
Overall level of satisfaction:
	Excellent Good Fair N/A
When was the last time you saw a company representative?

Would you like to see a company representative?
	Yes No
Do you need any updated literature?
	Yes No
Questions or Comments:

This information is for quality purposes only and is reviewed by management in order to improve our service to you. Thank you.