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Customer Survey Questionnaire

Associated Steel Corporation welcomes feedback from our customers; your comments are important to us and will remain confidential. Please take a few moments to complete this simple questionnaire and submit it to us.

Please review and candidly rate each item that applies. Fields with an asterisk are required to submit the form. Thank you.

Name
Address
Courteous phone service:
1 Needs Improvement, 10 Exceeds Expectations
Questions answered by customer service:
1 Needs Improvement, 10 Exceeds Expectations
Inquiry and/or Quote response time:
1 Needs Improvement, 10 Exceeds Expectations
Documentation neat and orderly:
1 Needs Improvement, 10 Exceeds Expectations
Product received in good condition:
1 Needs Improvement, 10 Exceeds Expectations
Packaging acceptable:
1 Needs Improvement, 10 Exceeds Expectations
Delivery time and performance:
1 Needs Improvement, 10 Exceeds Expectations
Knowledge of outside/inside sales personnel:
1 Needs Improvement, 10 Exceeds Expectations
Courteous phone service:
1 Needs Improvement, 10 Exceeds Expectations
Overall level of satisfaction:
1 Needs Improvement, 10 Exceeds Expectations
When was the last time you heard from a company representative?:
When was the last time you saw a company representative?:
Would you like to see a company representative?:
Do you need any updated literature?:
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